Privacy Policy

Migwell Pty Ltd
ABN 97 007 276 468

Last updated: [29/10/2025]

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1. Introduction

Migwell Pty Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, services, or otherwise providing us with your personal information, you agree to the terms of this Privacy Policy.

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2. What Information We Collect

We may collect the following types of personal information when you interact with us:

• Identity details (name, company name, position, ABN, etc.)

• Contact details (address, email address, phone number)

• Transaction details (purchases, orders, payment information)

• Account information (login details, preferences, communication history)

• Website usage information (IP address, browser type, device information, cookies, and analytics data)

Where practical, you can choose to remain anonymous or use a pseudonym.

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3. How We Collect Information

We collect personal information through:

• Direct interactions (when you contact us, place an order, or sign up to our services)

• Our website, online forms, and email communications

• Third-party services we use for payments, marketing, or logistics

• Cookies and tracking technologies when you visit our website

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4. How We Use Your Information

We may use your information to:

• Provide products and services you request

• Process transactions and deliver orders

• Respond to enquiries and provide customer support

• Improve our website, services, and customer experience

• Conduct marketing, promotions, and communications (where you consent or where permitted by law)

• Comply with legal and regulatory requirements

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5. Disclosure of Personal Information

We may disclose your personal information to:

• Our employees and contractors, where necessary

• Service providers (such as payment processors, IT support, and delivery partners)

• Regulatory bodies, government authorities, or law enforcement when required by law

• Third parties in connection with business transfers, mergers, or acquisitions

We will never sell your personal information to third parties.

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6. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

While we strive to protect your data, no method of transmission over the internet is completely secure. You provide your information at your own risk.

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7. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate or outdated. Please contact us (details below) to make such requests.

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8. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve your browsing experience. Cookies help us understand website traffic and user behaviour. You can disable cookies in your browser settings, though some features of our website may not function properly.

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9. Direct Marketing

We may send you marketing communications about our products and services. You can opt out of these communications at any time by following the unsubscribe link in the email or contacting us directly.

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10. Overseas Disclosure

In some cases, we may store or process personal information using cloud services located outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with the APPs.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review it periodically.

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12. Contact Us

If you have any questions, concerns, or complaints about how we handle your personal information, please contact us:

Migwell Pty Ltd
Email: [email protected] 
Phone: 1300 792 005
Address: 88 Greens Rd, Dandenong VIC 3175 AUSTRALIA

We will respond to your enquiry within a reasonable timeframe and in accordance with our obligations under the Privacy Act.